Terms of Use
Cancellation / Refund policy

Browsing and interaction on this site mean the acceptance and consensus on these terms.

General

For communication via a form, it is obvious that you requested personal information, which are used in all the usual forms of communication, such as name, email and physical address etc.
The data are kept in a secure electronic environment and in no way passed to third parties, except to state authorities when there are grounds provided by law and upon court order.
Simultaneously the executives of the company, have limited access to them and that relates only the completion of the desired contact.
Some of your information may be provided to third partner companies, but only after your consent through the relevant form and only for promotional reasons any appreciable benefit to you. In each case we commit that your personal data will not be used maliciously making any harm to you or your business.
With your written request and in accordance with the legislation (Law 2472/1997), you can ask at any time to change, modify or permanently delete your personal information from the database of this website.

Information

This site allows you to browse the pages without needed to register as a member or to post your personal information. It is necessary, however, for self-evident reasons, arising from the transactional patterns,to provide your personal information if you wish to register as a member or to receive informational and promotional newsletters.
Categories of personal information and use.
A) Information needed to register as a member. For example, name, email and physical address, telephone etc
B) Information regarding participation in surveys to improve the service
C) Information on participation in promotions. Such as name, phone, email address.
Information services for click to call u back, rss feed, social media sharing, etc. As mobile or landline, IP address, profile in social media etc.

Cookies and Web beacons

For your best service and to improve the browsing experience and use of this website, we use small identification files (packages alphanumeric data), known as cookies. This is done for your convenience so you do not have to enter your details continually for instant access and after identification can be done automatically by the system. These cookies are necessary because improve the functioning of the site making it more “intelligent” and friendly, and does not affect the operation of your computer and are deleted automatically every time you log out or exit the site. These Web beacons, known as single pixel technology or clear gif or action tags, may be used from this website for research and statistical purposes. This technology shows us which visitors clicked on a link or baner, or which visitors responded to a message or email newsletter. The Web beacons cooperate with cookies, with the ultimate aim of improving the function and usability of the website. If you do not want to make use of cookies, you can configure the web browser you are using to prevent their installation on your hard disk.κο.

Periodic Changes

The administrator of this site reserves the right to modify the terms of this Declaration without prior notice. For this reason it is proposed a periodic and regular reading of these terms, including any changes, modifications or extensions. The same applies to changes made in the structure and content of the website, to improve the functionality and always in accordance with the commercial policy.

Terms & Conditions of Use

Limited license The administrator grants you the limited right of access to the contents of this website. This right is non-exclusive, not transferable and shall be governed by the relevant legislation. Under the applicable restrictions you can not modify the Site and its components in any way or reproduce or publicly present, or distribute or otherwise use the Site and the information for any public or commercial purpose unless otherwise permitted by this

Limitation of Liability

The managing company, its employees, or other representatives shall not have any liability under any circumstances for any direct, indirect, special damages or expenses or penalties, including, but not limited to, lost profits, interruption of business, loss of information or data, or loss of customers, loss or damage to property, and any third party claims arising in connection with the operation and use of www.throneofhelios.gr or www.throneofhelios.com and the information provided, malicious interference from third parties , technical problems, acts or omissions of third parties, regardless of whether the company was informed, knew or should have known of the possibility thereof.

Copyright and Signal

The logo SIGMA TRAVEL, design and contents of this website, text, graphics, images, drawings, photographs, the selection and arrangements thereof are the property of the company STERGENAKIS S & SIA O.E. or other statutory partners and are protected by the relevant provisions of Greek law, European law and international conventions on trademarks and industrial and intellectual property rights and unfair competition. Displaying photographs of products, trademarks, industrial designs and other distinguishing features, companies, organizations and agencies that work economically and commercially with the STERGENAKIS S & SIA O.E. are trademarks and registered trademarks of their respective owners.

Cancellation Policy

We require 14 days cancellation notice prior to your scheduled arrival date, otherwise we will charge you a cancellation fee as below.

* 50% of your total amount will be charged if you cancel or make any changes from 14 to 8 days prior to the ticket date.

* 100% of your total amount will be charged if you cancel or make any changes from 7 to 1 days prior to the ticket date.

Refund Policy

To place a refund please have your order number available and provide a reason for your request in order to speed up your refund process. Your request will be reviewed within a 2 days standard response period and we will notify you via email of the results. We reserve the right to extend the standard response time in exceptional cases with a prior notice to you.

Refund request are accepted up to 30 days from the date of placing the Order. We may grant extensions to this period for some special cases and Products at its discretion.

You may submit a request to cancel your order on the same day the order was placed. Please note that if the Order is already shipped or delivered we will not be able to approve the cancelation request.

If the refund request is granted, payments are refunded as follows:
Credit / Debit Cards payments will be refunded within one (1) business days
Wire Transfer and check payments will be refunded within seven (7) business days and the cost of transfer will be supported by the end user
PayPal payments will be refunded within one (1) business day
Other payment methods will be refunded between five (5) to seven (7) days.